Enabling Voice, Video and Data
communications between your
local network and the WAN

National Support Center | Downloads | Training

For technical assistance, contact the National Support Center: 1-800-822-4736

The AccessSwitch product line is backed by Initia's world-renowned expertise in networking. Initia's worldwide service and support organization continues to satisfy the needs of our worldwide installed base in the most demanding Global 1000 companies.

Our network of field service engineers provides a wide range of technical services including on-site technical support and software upgrades. The Initia AccessSwitch product line comes with a one year return to factory warranty,a 30 day installation guarantee and toll free technical hotline support.

Backed by our in-house testing facility, equipped with specialized tools for remote diagnostic access, network simulation, and network access, our NSC staff provides 24-hour access to our video testing facility to ensure you have a successful meeting every time.

We offer a wide range of Professional and Traditional Maintenance Service programs designed to augment your in-house capabilities. You can pick from any one of our standard maintenance programs or we can custom design a service solution that meets your needs and budget. For further information regarding our Service programs, contact Ana Santos at 732 413 6040